
Intro
Your support inbox is chaos. Emails pile up. Chat messages go unanswered. Customers wait hours for simple questions. You need more staff, but hiring takes months. Sound familiar?
Intercom fixes this. One inbox for chat, email, and social messages. Fin AI handles routine questions 24/7. Your team focuses on complex issues. 25,000+ businesses use it daily. Result: faster responses, happier customers.
Features
Pricing
| Plan | Monthly Price | Key Features |
|---|---|---|
| Essential | $39/seat | Shared inbox, ticketing, public help center, basic reports |
| Advanced | $99/seat | Multiple inboxes, workflow builder, private help center, 20 Lite seats |
| Expert | $155/seat | SSO, HIPAA, SLAs, multibrand support, 50 Lite seats |
| Fin AI Agent | $0.99/resolution | Works on any plan, pay only for solved queries |
| Copilot Add-on | $35/seat | Unlimited AI assistance for agents |
| Proactive Support Plus | $99/mo | Product tours, surveys, in-app posts |
14-day free trial available. Startups get 90% off Year 1.
