Intercom

Customer service platform with live chat, shared inbox, and AI Agent that resolves 59% of support queries automatically.

Intro

Your support inbox is chaos. Emails pile up. Chat messages go unanswered. Customers wait hours for simple questions. You need more staff, but hiring takes months. Sound familiar?
Intercom fixes this. One inbox for chat, email, and social messages. Fin AI handles routine questions 24/7. Your team focuses on complex issues. 25,000+ businesses use it daily. Result: faster responses, happier customers.

Features

Pricing

Plan
Monthly Price
Key Features
Essential
$39/seat
Shared inbox, ticketing, public help center, basic reports
Advanced
$99/seat
Multiple inboxes, workflow builder, private help center, 20 Lite seats
Expert
$155/seat
SSO, HIPAA, SLAs, multibrand support, 50 Lite seats
Fin AI Agent
$0.99/resolution
Works on any plan, pay only for solved queries
Copilot Add-on
$35/seat
Unlimited AI assistance for agents
Proactive Support Plus
$99/mo
Product tours, surveys, in-app posts
14-day free trial available. Startups get 90% off Year 1.
© 2026 Paralect, Inc 651 N Broad St, Suite 206, Middletown, 19709, Delaware, United States